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RAFMAGS

Privacy Policy

Last updated: 13 October 2026


1. Who we are
This Privacy Policy explains how [CLIENT LEGAL NAME] ("we", "us" or "our") collects and uses personal information when you visit the RAF Mags website, subscribe to receive magazines or updates, contact us, or otherwise interact with the website.
 
Data controller: 
Trading name: RAF Mags
Registered/business address: 
Privacy contact: James Atkins
Email: James@lancemediagroup.co.uk
 
For UK data protection purposes, the data controller is the organisation that decides why and how your personal information is used. If you have questions about this policy or want to exercise your rights, contact James Atkins using the details above.


2. Personal information we collect
Depending on how you use the website, we may collect:

  • your name and email address when you subscribe to RAF Mags emails;

  • information you provide in a contact or enquiry form;

  • your communications with us and any information included in them;

  • technical information such as IP address, browser type, device type, approximate location and information about how you use the website;

  • cookie and similar technology information, where you have given consent; and

  • information supplied by Wix or other service providers where necessary to deliver the website or email service.

 
We do not intentionally collect special category data, and we ask that you do not provide sensitive personal information through the website.


3. How we use your information
We use personal information to:

  • provide and manage RAF Mags email subscriptions;

  • send you new magazine releases and other updates where you have subscribed or where the law allows us to do so;

  • respond to enquiries and correspondence;

  • operate, maintain, secure and improve the website;

  • understand website traffic and performance through Google Analytics, where you have consented to analytics cookies;

  • monitor search visibility and website performance using Google Search Console;

  • keep records, establish or defend legal claims, and comply with legal obligations; and

  • prevent fraud, misuse or security incidents.

 
We do not sell your personal information.


4. Lawful bases for using your information
We rely on one or more of the following lawful bases under the UK GDPR:

  • Consent: for email subscriptions and non-essential cookies, including analytics cookies, where consent is required;

  • Legitimate interests: to respond to enquiries, administer the website, maintain security, improve our services and keep appropriate business records, provided those interests are not overridden by your rights;

  • Contract or steps before entering into a contract: where processing is necessary to provide a service you have requested; and

  • Legal obligation: where we must process information to comply with the law.

 
You can withdraw consent at any time. This will not affect processing carried out before you withdrew consent.


5. Email subscriptions
If you subscribe to RAF Mags emails, your subscriber information is collected and managed through the Mailchimp Marketing platform. We use it to send the updates you requested, such as new magazine releases.
 
You can unsubscribe at any time by using the unsubscribe link in an email or by contacting us at James@lancemediagroup.co.uk. We will keep a record of your unsubscribe request so that we do not send you unwanted marketing.
 
We will not add you to the mailing list without a lawful basis to do so. 


6. Cookies and similar technologies
The website uses essential cookies and may use non-essential cookies or similar technologies. Essential cookies are needed to operate the website and provide services you request.
 
With your consent, we may use analytics technologies, including Google Analytics, to understand how visitors use the website and improve the site. Non-essential cookies will not be set before you have made an appropriate choice through the website's cookie controls.
 


7. Google Analytics and Google Search Console
We use Google Analytics to measure website usage and performance. Google Analytics should only be activated where the visitor has provided the required consent through the website's cookie controls. Google may process information in accordance with its own privacy terms and may process data outside the UK, subject to the safeguards Google describes in its documentation.
 
We use Google Search Console to understand how the website appears in Google Search and to identify technical issues. Search Console provides website performance information to the site owner and is not used by us to identify individual visitors for marketing purposes.
 
You can find more information about Google's handling of data in Google's privacy documentation at Google Privacy Policy.


8. Wix and other service providers
The website is built and hosted using Wix. Wix may process information on our behalf to provide website hosting, CMS, forms, email marketing, security and related services. Wix may also process certain information under its own privacy terms, depending on the service and its role in the processing.
 
We may also use other trusted service providers where necessary to operate the website, send communications, provide technical support, maintain security, or comply with our legal obligations. We require providers processing personal information on our behalf to protect it and use it only for the agreed purposes.
 
The website may link to or display content hosted by third parties, including Issuu and social media platforms. When you follow an external link or interact with third-party content, that provider's privacy policy and terms will apply.


9. Sharing your information
We may share personal information with:

  • Wix and its relevant service providers;

  • Google, where Google Analytics or Google Search Console is used;

  • providers of email, hosting, security, technical support and website services;

  • professional advisers, insurers or legal advisers where necessary; and

  • regulators, law enforcement bodies or other authorities where we are legally required to do so.

 
We do not share personal information more widely than necessary for the purposes described in this policy.


10. International transfers
Some service providers we use may process personal information outside the UK. Where this happens, we will take steps required by UK data protection law to protect the information, such as relying on an adequacy decision, approved contractual safeguards or another lawful transfer mechanism.


11. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to meet legal, accounting or reporting requirements.

 
We may retain information for longer where necessary to establish, exercise or defend legal claims, comply with a legal obligation, or maintain a record of an objection or unsubscribe request.


12. How we protect your information
We use appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration or disclosure. No online service can be guaranteed to be completely secure, but we take security seriously and review our arrangements regularly.


13. Your data protection rights
Subject to legal exceptions, you may have the right to:

  • ask for access to the personal information we hold about you;

  • ask us to correct inaccurate or incomplete information;

  • ask us to erase your information;

  • ask us to restrict how we use your information;

  • object to processing based on legitimate interests or direct marketing;

  • ask for your information to be provided in a portable format where applicable; and

  • withdraw consent where we rely on consent.

 
To exercise a right, contact James@lancemediagroup.co.uk. We may need to verify your identity before responding. We normally respond within one month, although the law allows an extension for complex requests.


14. Complaints
If you have concerns about how we use your personal information, please contact us first using the details above so that we can try to resolve the issue.
 
You also have the right to complain to the UK Information Commissioner's Office (ICO):
 Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113


15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to the website, the services we use, or legal requirements. The latest version will be published on this page with the updated date shown at the top.

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